AI & Automation Agency · Mumbai
AI AGENTS & AUTOMATION
AI agentsCRM & WhatsAppWorkflowsBuilt with taste and security. Medkon is a Mumbai studio of experienced engineers. We build AI agents, WhatsApp and CRM automations and the workflows behind your sales, so every lead gets a reply in minutes and repetitive work runs itself. Hand-built, tested and secured. No AI slop.
Free 30-minute call. No sales pitch. Reply within 45 minutes (Mon–Sat, 10am–8pm IST).
Brands and agencies we've built for
WHO WE ARE
We build automation the way engineers build anything that has to run every day: carefully, securely and with taste. Medkon closes the gap between the work your team repeats by hand and the systems that should be doing it for you.
Experienced engineersBuilt with taste & securityNo AI slopThe problem
SOUND FAMILIAR?
Leads arrive on WhatsApp, Instagram, forms and email, and wait hours for someone to reply.
Your team copies the same data between sheets, the CRM and invoices every single day.
You tried an AI tool, but it gives generic answers and nobody trusts it with real customers.
That is exactly the work we do. We map the process, automate it with AI where AI actually helps, secure it, and hand it over with documentation.
What we do
FOUR SERVICES. ONE TEAM.
AI agents and chatbots trained on your own documents that reply to leads on WhatsApp and your website, qualify them and book calls, with a person in the loop for anything that matters. WhatsApp agents → Details →
We map how a lead moves through your business, then connect your CRM, Odoo, Zapier, Make or GoHighLevel so follow-ups, invoices and reports run on their own. Details →
Shopify builds and fixes plus the automation behind them: abandoned-cart WhatsApp, Klaviyo flows, order and inventory sync. Apex Gum, Fragilebase and Lasabia Madrid run on our work. Details →
Selected work
WORK WE'VE SHIPPED
Megafluence
Delivered
Botfit
Delivered
AI + Zapier
Delivered
Lasabia Madrid
Live store
Fragilebase
Live store
Apex Gum
Live store
AUTOMATIONS THAT RUN EVERY DAY FOR REAL CLIENTS. THERE'S A WHOLE PAGE OF CASE STUDIES.
30+ projectsReal clientsReal results See all case studiesWhy Medkon
WHY TEAMS TRUST US
Experienced engineers, not prompt-pasters
The founders design, write and review every workflow. You talk to the person building it, not an account manager.
Built with taste and security
Attackers now use AI to find weak websites and leaked keys. We lock every system down: least-privilege API keys, updated plugins, logged actions and no customer data sent where it should not go.
No AI slop
AI answers are grounded in your own documents and checked before they reach a customer. If AI is the wrong tool for a job, we say so and use plain automation instead.
Reply within 45 minutes
Message us Mon–Sat, 10am–8pm IST and a founder replies within 45 minutes. Every launch includes two weeks of free fixes.
Pricing
WHERE PRICES START
From ₹15,000
One automation, for example website or Instagram leads into your CRM with an instant WhatsApp reply. Built, tested and documented in 1–2 weeks.
From ₹40,000
CRM setup with 3–5 connected workflows, an AI reply agent trained on your FAQs and a weekly pipeline report. Usually 3–5 weeks.
Fixed quote
AI agents across sales, support and operations, Shopify automation, SEO + AEO, or a monthly support retainer. Quoted after a free call.
Prices exclude GST and tool subscriptions such as Zapier, the WhatsApp API or OpenAI. You always get a fixed written quote before we start. See full pricing →
TESTIMONIALS
WHAT CLIENTS
SAY
Our Shopify store was sluggish and the checkout flow had drop-offs we couldn't figure out
I was manually emailing clients every week and it was killing my time
We gave them a Figma file and they gave us a working WordPress site that matched it exactly
Process
FROM FIRST CALL TO LAUNCH IN FOUR STEPS
- 01
Discover
A free call and a written scope.
- 02
Design
You approve screens and architecture before we code.
- 03
Build
Staging access and weekly check-ins.
- 04
Launch
Deployment, handover and two weeks of support.
COMMON QUESTIONS
QUICK
ANSWERS
A single automation workflow takes 1–2 weeks. A CRM setup with several connected workflows, or an AI agent, usually takes 3–6 weeks. We give you a realistic number on the first call, not an inflated estimate to protect ourselves.
A single automation starts at ₹15,000 and a connected CRM + AI system starts at ₹40,000, and SEO and AEO starts at ₹20,000, excluding GST and tool subscriptions. You get a fixed written quote after the free first call, based on your scope. No hourly surprises. See pricing.
Discover → Design → Build → Launch. You get weekly updates, you see it on staging before it goes live, and nothing surprises you at the end.
Yes. We've worked with clients in India and internationally. We use WhatsApp, Google Meet, and Loom, async-friendly so time zones don't slow things down.
Two weeks of post-launch fixes included at no extra charge. After that, we can do a retainer, per-task billing, or a clean handover with full documentation so you're not dependent on us going forward.
Both. If you have a Figma file, we convert it precisely. If you don't have a design yet, we create the UI as part of the project. Either way, you see it before we build it.
UPI, bank transfer, Razorpay. International clients via PayPal or SWIFT. We typically do 50% upfront, 50% on delivery. Larger projects get split into milestones so you're never paying for work you haven't seen.
The best one is the team that can show automations running for real clients, explains what AI should and should not do in your business, and protects your data. Ask every shortlisted agency who builds the workflow, how API keys and customer data are secured, and what happens when a step fails. Medkon is based in Malad West and works with businesses across Mumbai, Maharashtra and India.
AI agents and chatbots for WhatsApp and websites, CRM and lead-flow automation in Odoo, Zapier, Make and GoHighLevel, Shopify stores with ecommerce automation, and SEO + AEO so you rank on Google and inside AI answers.
Both. We are engineers first: we build the automation, AI agent or store, and then do the growth work on top of it, such as search and AI-search optimisation, tracking and conversion improvements.
AI automation is software that reads, decides and acts on routine work, such as replying to an enquiry, updating a CRM or sending an invoice, with a person checking the steps that matter. It is worth it when a task repeats every day. Most small businesses start with lead replies and follow-ups, where the time saved is easiest to measure.