Services / Automation for clinics
WhatsAppautomationbuilt forclinics
WhatsApp AIAI agentsNo medical adviceWe set up WhatsApp booking, reminders, recall messages and an AI receptionist for dental, physiotherapy, skin and diagnostic clinics in Mumbai. Patients get answers in seconds, your front desk stops repeating timings and fees, and every booking lands in your calendar.
Free 30-minute call · Reply within 45 minutes (Mon–Sat, 10am–8pm IST) · Malad West, Mumbai
HOW WE APPROACH IT
Clinic front desks spend hours answering the same WhatsApp questions: timings, fees, location, availability. Patients who wait for a reply often message the next clinic. We automate the routine questions and bookings, keep anything clinical with your doctors, and handle patient data carefully under India's DPDP Act.
Your dataHuman in the loopNo AI slopWho it is for
THIS IS FOR YOU IF
Dental clinics with check-ups, treatment plans and six-month recall visits
Physiotherapy clinics selling session packages that need reminders and follow-ups
Skin, hair and aesthetic clinics booking consultations from Instagram and WhatsApp
Diagnostic centres and polyclinics sending report-ready messages and home-collection slots
What you get
WHAT IS INCLUDED
Patients pick a doctor and slot in the chat; the booking lands in your calendar or clinic software, with confirmation sent instantly.
Reminder the day before and on the morning of the visit, plus a reschedule option and a follow-up if the patient misses it.
Six-month dental check-ups, physio session packages and post-procedure follow-ups sent automatically on schedule.
Instant answers to timings, fees, location and preparation questions in English, Hindi or Hinglish, with a hand-off to staff for anything clinical.
Report-ready messages for diagnostic centres and a polite review request after visits, following Google's review rules.
Consent wording, minimal data in the bot, access limited to staff who need it and logs of every automated action.
What it costs
WHATSAPP COSTS IN INDIA
Two parts: our one-time build, and Meta's per-message charges paid through your WhatsApp provider. Meta list rates for messages to Indian numbers, last verified 6 Nov 2026:
| Message type | Meta list rate (India) | When it applies |
|---|---|---|
| Marketing template (offers, broadcasts) | ₹0.8631 per delivered message | Every delivery |
| Utility template (reminders, order updates) | ₹0.1150 per delivered message | Every delivery, including inside the 24-hour window since 1 Oct 2026 |
| Authentication (OTP) | ₹0.1150 per delivered message | Every delivery |
| Service reply (free-form reply to a customer) | First 1,000 per number per month free, then the utility rate | Since 1 Oct 2026 |
Example: a clinic with 1,500 bookings a month sending two utility reminders per booking (3,000 messages) and 2,500 service replies pays Meta roughly (3,000 × ₹0.115) + (1,500 × ₹0.115) ≈ ₹520 before GST. Your WhatsApp provider adds its own platform fee, and 18% GST applies. Meta can change rates at the start of a quarter, so we confirm current rates in your written quote.
Built with
THE LONG VERSION
An AI receptionist that knows its limits.
The assistant answers only what your clinic approves: timings, fees, location, doctors on duty and how to prepare for a visit. It never gives medical advice, never diagnoses, and passes anything clinical or urgent straight to your team.
We start by sitting with your receptionist for an hour and listing every question patients ask. That list, your fee sheet and your doctors' schedules become the agent's knowledge. Before launch we test it on your real past chats.
Selected work
WORK WE'VE SHIPPED
How it works
FROM FIRST CALL TO LAUNCH
- 01
Map
A free call and a walk-through of your current process: where enquiries arrive, who replies, and where things get stuck.
- 02
Plan
A written plan listing what to automate, in what order, with the tools involved and a fixed quote.
- 03
Build and test
We build the workflows in a test environment and run real examples through them before anything goes live.
- 04
Launch and support
We switch it on, train your team, document every workflow and stay on for two weeks. A support plan is available afterwards.
FAQ
COMMON
QUESTIONS
Booking with automatic confirmations starts at ₹15,000. A full setup with an AI receptionist, reminders, recall and CRM or clinic-software sync usually costs ₹50,000 to ₹1,50,000. Meta message charges and provider fees are extra. See pricing.
No. It answers administrative questions only, such as timings, fees, location and preparation, and hands any clinical or urgent question to your staff immediately.
Patient details are personal data under the DPDP Act. We add clear consent wording, collect only what the booking needs and limit who can see it. Most DPDP Rules obligations apply from 13 May 2027, with the Consent Manager provisions from 13 November 2026, so now is the right time to set this up properly.
Yes, if your software has an API or supports imports. Otherwise bookings go to Google Calendar or a shared sheet that your front desk already uses.
Always. Typing "talk to reception" or asking anything the bot is not sure about sends the chat to your staff inbox.
Yes. We are based in Malad West and work with clinics across Mumbai, Thane and Navi Mumbai, in person or remotely.
Let's talk
Let's talk about your project
Free 30-minute call. We will tell you what is possible, how long it takes and what it costs. No pitch.
Free 30-minute call · No obligation · Reply within 45 minutes (Mon–Sat, 10am–8pm IST)