Locations / Malad
AI automationfor Maladbusinesses, fromMalad West
WhatsApp AIAI agentsMalad West HQMedkon works out of Malad West (400095). We build WhatsApp AI agents, CRM automation and lead follow-up for clinics, coaching classes, showrooms and offices in Malad East and West, and we can sit with your team in person to map the process.
Free 30-minute call · Reply within 45 minutes (Mon–Sat, 10am–8pm IST) · Malad West, Mumbai
HOW WE APPROACH IT
Being local changes how we work. For Malad clients we usually do the first process-mapping session at your clinic, shop or office, watch how enquiries actually arrive, and come back to train your staff on launch day. Everything after that runs remotely, with a founder replying within 45 minutes during working hours.
Your dataHuman in the loopNo AI slopWho it is for
THIS IS FOR YOU IF
Clinics, dental and diagnostic centres on S.V. Road and Link Road that take bookings on WhatsApp
Coaching classes and academies in Malad that answer the same fee and batch questions every day
Showrooms, retailers and D2C brands that need order and enquiry replies after store hours
Offices and agencies in Malad that copy leads between sheets, email and a CRM
What you get
WHAT IS INCLUDED
An agent on the WhatsApp Business API that answers from your own documents, collects details, qualifies the lead, and books a call or hands over to a person.
A chatbot trained on your services, prices and FAQs, with guardrails so it never invents an answer and always offers a human.
AI reads every enquiry from forms, Instagram and email, scores it, tags it in your CRM and alerts the right person with a short summary.
Invoices, purchase orders, resumes and forms read by AI and entered into Sheets, Odoo or your CRM, with a check step for anything unclear.
A private assistant that answers your team's questions from SOPs, price lists and past proposals, so new staff stop asking the same things.
Least-privilege API keys, logged actions, rate limits and a daily health check, so an agent cannot leak data or run up a surprise bill.
Built with
THE LONG VERSION
Built in Malad West, for Malad businesses.
Our office is in Malad West, so a first meeting is a short drive or a walk for most Malad businesses. We prefer to see the real process: the receptionist answering WhatsApp, the sheet where leads are typed, the follow-ups that get forgotten. The automation is designed from that, not from a template.
Every system is built by the founders, tested on your real past enquiries and documented. When something needs a change, you can meet us in person rather than raising a ticket with a call centre.
Selected work
WORK WE'VE SHIPPED
How it works
FROM FIRST CALL TO LAUNCH
- 01
Map
A free call and a walk-through of your current process: where enquiries arrive, who replies, and where things get stuck.
- 02
Plan
A written plan listing what to automate, in what order, with the tools involved and a fixed quote.
- 03
Build and test
We build the workflows in a test environment and run real examples through them before anything goes live.
- 04
Launch and support
We switch it on, train your team, document every workflow and stay on for two weeks. A support plan is available afterwards.
FAQ
COMMON
QUESTIONS
Yes. Medkon is based in Malad West, Mumbai 400095. Malad clients can meet the founders in person for process mapping and staff training.
Yes, and across nearby areas such as Goregaon, Kandivali and Borivali. Most of the build happens remotely, with in-person sessions when they help.
A single automation, such as instant WhatsApp replies with CRM entry, starts at ₹15,000. A CRM setup with several workflows and an AI reply agent starts at ₹40,000. See the pricing page.
A single workflow usually takes 1–2 weeks. A WhatsApp AI agent with booking and CRM sync usually takes 3–5 weeks, including testing on your real conversations.
Let's talk
Let's talk about your project
Free 30-minute call. We will tell you what is possible, how long it takes and what it costs. No pitch.
Free 30-minute call · No obligation · Reply within 45 minutes (Mon–Sat, 10am–8pm IST)